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  • About
    • Overview
      • Mission, Vision, Core Values and Mandate
      • History
    • Organizational Structure
      • Central Office
      • Attached Agencies
      • Executive Committee
      • Division Office
    • About DepEd Aklan
    • Data Privacy
    • Citizen’s Charter
      • Client Satisfaction Measurements
  • K-12
    • About
      • Updates
      • Features
      • K-12 Basic Curriculum
      • FAQ
    • Senior High School
      • Bulletin
      • Voucher Program
      • Support Program
    • Assessments and Examinations
      • ALS Accreditation and Equivalency Test
      • Philippine Educational Placement Test
      • Principal’s Test
      • Schools Division Superintendent’s Test
    • Alternative Learning System 2.0
    • MATATAG Curriculum
  • News
  • Resources
    • New Issuances
      • Memorandum
      • Letter
      • Advisory
      • Downloads
        • File
        • Form
      • Announcement
        • Publication of Vacant Positions
          • Latest Careers (March 2022 to present)
          • Archived Careers (Before March 2022)
        • Initial Evaluation Result
        • Comparative Assessment Result
        • Notice of Appointment Issued
    • Old Issuances
      • Division Memoranda
      • Division Letters
      • Division Advisories
      • Downloads
        • Files
        • Forms
      • Announcements
    • Learning Resources
      • Ready to Print Modules
      • Farm School LAS and Exemplars
      • Division LRMDS
      • DRRM
        • Reading Program
      • Madrasah
      • National Learning Camp
        • NLC Advocacy Materials
        • Learning Resources
        • RMA and MLEM
      • Catch-Up Fridays
      • BER Video Materials
      • Financial Literacy Education
  • Innovations
    • Governance
      • Project DETECT
      • Project MADASIG
    • Curriculum
      • Project ARCHIMEDES
      • Project ANGAT
      • Basa Kasadya Program
        • Basa Kasadya Beginning Reading Program – Akeanon
          • Akeanon Bloom Book Development
          • Formative Assessment
        • BASA Primera
        • BASA Segunda
      • Tele-SKUYLAHAN
      • Project MASIPAG
        • Learning Resources in Science
          • Home-Based Learning Activity Sheets (HBLAS)
          • Game Integrated Learning Activity Sheets with Accompanying Video Lessons (GILAS 1.0)
          • Game Integrated Learning Activity Sheets with Accompanying Video Lessons (GILAS 2.0)
          • Science Audio and Video Lessons (SAVEL)
        • Assessment Materials in Science
          • Integrative Performance Tasks Assessment in Science (IPTAS 1.0)
          • Integrative Performance Tasks Assessment Materials Harmonizing Other Subject Areas (IPTAMS 2.0)
          • Preparatory Assessment Materials Using HOTS
        • Science InnoWVations
          • Science InnoWVations 2021
          • Science InnoWVations 2023
      • Project 3Ms: Mamati, Mamantaw, Masabat!
        • Quarter 1
        • Quarter 2
        • Quarter 3
        • Quarter 4
        • Akeanon Variances
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      • Project KAaGAP
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          • Batch 1
        • HG Assessment Tools
          • Batch 2
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  • PROVINCIAL GOVERNOR’S OFFICE HONORS AKLANON ATHLETES AT PASIDUNGOG PARA SA MGA ATLETANG AKLANON 2024

  • STEMAZING EXCELLENCE UNLEASHED: SDO-AKLAN’S DIVISION FESTIVAL OF TALENTS SETS THE STAGE

  • TWO AKLAN TOWNS RECEIVE NEW SCHOOL BUILDING FROM DEPED

  • Division Training of Trainers for MATATAG Curriculum Accredited for CPD Units

Latest Releases

  • DIVA NO.029, S. 2025 – ADVISORY NO. 2025-002February 22, 2025
  • DIVM NO. 091, S. 2025- ADVISORY ON THE PREVENTION OF HAND, FOOT AND MOUTH DISEASEFebruary 21, 2025
  • DIVM NO. 090, S. 2025- CONDUCT OF THE 2025 PALARONG PAMBANSAFebruary 21, 2025
  • DIVM NO. 089, S. 2025- MONITORING OF THE 2025 PALARONG PAMBANSA REGIONAL MEETFebruary 21, 2025
  • DIVM NO. 088, S. 2025- CHANGE IN THE COMPOSITION OF THE PALARONG PAMBANSA BOARDFebruary 21, 2025

News

  • Mayor Juris Sucro Donates 200,000 Pesos to Aklan Delegation at Palarong Pambansa
  • SDO Aklan Clinches Victory by a Single Point in 2024 Regional Festival of Talents
  • KISEC Student Secures Second Place in English Braille Reading Competition
  • Aklanon Fruit and Vegetable Carver Wins Gold at Technolympics 2024
  • Aklan’s Champion Orators: Narandan Triumphs at RFOT 2024
  • SDO Aklan Dominates Regional Festival of Talents in Population Development and Musabaqah
  • School Heads Prepare Implementation Strategies for MATATAG Curriculum School-based Training
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Client Satisfaction Measurement
This short Client Satisfaction Measurement (CSM) survey aims to track the customer experience of government offices. Your answers will enable this office to provide a better service.

Customer Type*

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Citizen
Business
Government
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Age*

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Sex*

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Male
Female
Prefer not to say
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Office Visited*

Choose
Office of the SDS
Office of the ASDS
Administrative Office - Office of the AO V
Administrative Office - Personnel Section
Administrative Office - Payroll Services
Finance Services - Accounting Office
Finance Services - Cash Unit
Finance Services - Budget Office
Information Technology Unit
Legal Services Unit
Bids and Awards Committee
CID - Office of the Chief Education Supervisor
CID - Instructional Management Section
CID - Alternative Learning System
CID - Learning Resources Management Section
SGOD - Office of the Chief Education Supervisor
SGOD - Office of the Education Program Supervisor
SGOD - Schools Monitoring Office (M&E)
SGOD - Human Resource Development Office
SGOD - Social Mobilization Office
SGOD - Research and Planning Office
SGOD - Medical and Dental Office
SGOD - Engineering and School Facilities Office
Clear selection

Service/s Availed*

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Part 2/3: Citizen's Charter
Check mark (✔) your answer to the Citizen’s Charter (CC) questions.

CC1: Do you know about the Citizen’s Charter (document of an agency’s services and reqs.)?*

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CC2: If Yes to the previous question, did you see this office’s Citizen’s Charter?

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CC3: If Yes to the previous question, did you use the Citizen’s Charter as a guide for the service/s you availed?

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Part 3/3: Customer Care
For SQD 1-8, please encircle the number that corresponds to your answer:

SQD1. I spent an acceptable amount of time to complete my transaction (Responsiveness)*

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Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
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SQD2. The office accurately informed and followed the transaction’s requirements and steps (Reliability)*

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Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
Clear selection

SQD3. My online transaction (including steps and payment) was simple and convenient (Access and Facilities)*

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Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
Clear selection

SQD4. I easily found information about my transaction from the office or its website (Communication)*

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Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
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SQD5. I paid an acceptable amount of fees for my transaction (Costs)*

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Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
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SQD6. I am confident my online transaction was secure (Integrity)*

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Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
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SQD7. The office's online support was available, or (if asked questions) online support was quick to respond (Assurance)*

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Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
Clear selection

SQD8. I got what I needed from the government office (Outcome)*

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Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
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Remarks

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Did you like our service?

Tell us about it!

Please click the picture above to fill up the Client Satisfaction Measurement (CSM) Online Form.