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Advisory

DIVA NO. 124, S. 2024- PAGDAYAW 2024 WESTERN VISAYAS TOURISM AWARDS CALL FOR NOMINATIONS

Posted on November 20, 2024, 11:11:29 AM

DIVA NO. 123, S. 2024- Attached letter from STI Education Service Group, Inc. – STI College Kalibo, regarding conduct of Career Orientation Seminar

Posted on November 20, 2024, 11:11:27 AM

DIVA NO. 122, S. 2024- Conduct of CPU College Admission Test (CPUCAT)

Posted on November 19, 2024, 17:11:01 PM

DIVA NO. 121, S. 2024- Online DOST Scholarship Program Orientation

Posted on November 19, 2024, 16:11:42 PM

DIVA NO. 120, S. 2024- REGIONAL ENGLISH CHALLENGE

Posted on November 19, 2024, 11:11:37 AM

DIVA NO. 119, S. 2024- Physics Innovation Challenge Competition

Posted on November 14, 2024, 16:11:26 PM

DIVA NO. 118, S. 2024- International Conference On Stem Education 2024

Posted on November 14, 2024, 16:11:25 PM

DIVA NO. 117, S. 2024- Conduct of two-days Psychological First Aid Session for the identified students of Numancia IS

Posted on November 11, 2024, 16:11:43 PM

DIVA NO. 116, S. 2024- 1st AKLAN PROVINCIAL WILDLIFE QUIZ

Posted on November 07, 2024, 16:11:29 PM

DIVA NO. 115, S. 2024- BLOODLETTING EVENT “DUGONG BOMBO 2024: A LITTLE PAIN, A LIFE TO GAIN”

Posted on November 07, 2024, 14:11:28 PM

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Latest Releases

  • DIVM NO. 566, S. 2024- REQUEST FOR INFORMATION ON THE DEPARTMENT’S INITIATIVES TO PROMOTE AND DESIGNATE SCHOOLS AS SAFE SPACESNovember 21, 2024
  • DIVM NO. 565, S. 2024- SUBMISSION OF RECOMMENDATION FOR THE 2025 BSP NATIONAL AWARDSNovember 21, 2024
  • DIVM NO. 564, S. 2024- OBSERVANCE OF THE 2024-2025 MIDYEAR SCHOOL BREAKNovember 20, 2024
  • DivL No. 065, s. 2024- Meeting for the finalization of MOVs for the Eak-ang Akean ProgramNovember 20, 2024
  • DIVA NO. 124, S. 2024- PAGDAYAW 2024 WESTERN VISAYAS TOURISM AWARDS CALL FOR NOMINATIONSNovember 20, 2024

News

  • Mayor Juris Sucro Donates 200,000 Pesos to Aklan Delegation at Palarong Pambansa
  • SDO Aklan Clinches Victory by a Single Point in 2024 Regional Festival of Talents
  • KISEC Student Secures Second Place in English Braille Reading Competition
  • Aklanon Fruit and Vegetable Carver Wins Gold at Technolympics 2024
  • Aklan’s Champion Orators: Narandan Triumphs at RFOT 2024
  • SDO Aklan Dominates Regional Festival of Talents in Population Development and Musabaqah
  • School Heads Prepare Implementation Strategies for MATATAG Curriculum School-based Training
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Client Satisfaction Measurement
This short Client Satisfaction Measurement (CSM) survey aims to track the customer experience of government offices. Your answers will enable this office to provide a better service.

Customer Type*

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Citizen
Business
Government
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Age*

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Sex*

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Male
Female
Prefer not to say
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Office Visited*

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Office of the SDS
Office of the ASDS
Administrative Office - Office of the AO V
Administrative Office - Personnel Section
Administrative Office - Payroll Services
Finance Services - Accounting Office
Finance Services - Cash Unit
Finance Services - Budget Office
Information Technology Unit
Legal Services Unit
Bids and Awards Committee
CID - Office of the Chief Education Supervisor
CID - Instructional Management Section
CID - Alternative Learning System
CID - Learning Resources Management Section
SGOD - Office of the Chief Education Supervisor
SGOD - Office of the Education Program Supervisor
SGOD - Schools Monitoring Office (M&E)
SGOD - Human Resource Development Office
SGOD - Social Mobilization Office
SGOD - Research and Planning Office
SGOD - Medical and Dental Office
SGOD - Engineering and School Facilities Office
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Service/s Availed*

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Part 2/3: Citizen's Charter
Check mark (✔) your answer to the Citizen’s Charter (CC) questions.

CC1: Do you know about the Citizen’s Charter (document of an agency’s services and reqs.)?*

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CC2: If Yes to the previous question, did you see this office’s Citizen’s Charter?

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CC3: If Yes to the previous question, did you use the Citizen’s Charter as a guide for the service/s you availed?

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Part 3/3: Customer Care
For SQD 1-8, please encircle the number that corresponds to your answer:

SQD1. I spent an acceptable amount of time to complete my transaction (Responsiveness)*

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Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
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SQD2. The office accurately informed and followed the transaction’s requirements and steps (Reliability)*

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Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
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SQD3. My online transaction (including steps and payment) was simple and convenient (Access and Facilities)*

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Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
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SQD4. I easily found information about my transaction from the office or its website (Communication)*

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Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
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SQD5. I paid an acceptable amount of fees for my transaction (Costs)*

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Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
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SQD6. I am confident my online transaction was secure (Integrity)*

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Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
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SQD7. The office's online support was available, or (if asked questions) online support was quick to respond (Assurance)*

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Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
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SQD8. I got what I needed from the government office (Outcome)*

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Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
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Remarks

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